Managed IT and
Tech Support
Whether you need immediate help with an IT issue or want to discuss your long-term IT strategy, our team is here to help.
Our Managed IT Services give you the support you need—no headaches, no hassles, no hidden costs.
We've designed our managed services offerings to give businesses like yours everything it needs to mount its own in-house IT department—all at a fraction of the cost and with absolutely none of the headaches that normally come with it. Everything you require to leverage modern technology to your advantage—from help desk support, to vendor management, to backups, disaster recovery—is all provided with a fixed, predictable monthly cost.
Likewise, you also have to consider that we're better than an in-house department in a lot of ways. It's a luxury we have that they don't. We don't take sick days. We never give our two weeks notice, telling you we're leaving for someone else. You'll never scramble to replace us, you won't get hit with hidden fees—truly, you'd be hard-pressed to find a better everyday support solution for your business.
Why Managed Services?
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Let us do the routine (read: mundane) tasks that are too important for your actual employees. Let them focus on what matters most to your business. We'll take care of the rest.
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Stop worrying about software updates, patches and security fixes. That's what we're here for.
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Hate trying to make sense of multiple vendor contracts and ongoing relationships? Perfect—we'll take care of that, too, so that everything "just works" the way it's supposed to.
What's Included in Our Managed Services
IT Support
We understand that businesses need dependable IT support without the high costs of an in-house team. Our Remote and Onsite IT Support services ensure that your technology runs smoothly, securely, and efficiently—so you can focus on growing your business instead of dealing with IT headaches.
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We proactively monitor your systems to detect and resolve issues before they disrupt your business, keeping your operations running smoothly.
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For issues that require hands-on support, our skilled technicians will be there in person to get you back on track quickly.
Network Setup, Mangement & Monitoring
Running a small business is challenging enough without having to worry about network and connectivity issues slowing you down. Our Network Support solutions ensure your network is secure, optimized, and running smoothly—so you can focus on growing your business while we handle the technical complexities.
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From configuring routers and firewalls to optimizing Wi-Fi coverage, we build a secure and efficient network tailored to your business needs.
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We implement best practices for cybersecurity, regularly update systems, and optimize network performance to keep your business safe and running efficiently.
Data Backup & Recovery
We understand that data is the backbone of your small business. Losing critical files due to hardware failure, cyber threats, or accidental deletion can be devastating. Our Data Backup Service ensures your business stays protected with secure, reliable, and automated backups.
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Your data is backed up regularly to secure cloud or on-premise storage, ensuring it's always available when you need it. We provide fast recovery to minimize downtime
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If a cyberattack strikes, our backup system allows you to restore clean versions of your files, preventing data loss and minimizing damage.
Vendor Management
Working with technology vendors on a daily basis can quickly become a full-time job—We take the burden off your shoulders, ensuring seamless communication, troubleshooting, and coordination with your IT vendors. We act as your single point of contact and handle the technical details.
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If a service outage or technical problem arises, we work directly with the vendor to resolve it swiftly, reducing disruptions to your business.
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We handle all interactions with software, hardware, and service vendors, ensuring quick issue resolution and minimizing downtime.
IT Procurement
Managing IT procurement can be complex and time-consuming. Allow us to take the hassle out of the process, ensuring your business gets the right technology at the best value. We help you make informed decisions, streamline purchasing, and optimize IT investments to support your business growth.
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We leverage industry relationships to secure the best pricing on hardware, software, and cloud services, ensuring you get high-quality solutions within your budget.
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We assess your business needs and recommend technology that not only meets your current requirements but also scales with your future growth.
Staff Onboarding and Offboarding
Managing employee transitions can be time-consuming and pose security risks if not handled properly. Our service ensures your business experiences seamless and secure staff onboarding and offboarding, eliminating IT worries and allowing you to focus on business.
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We set up new employees with the right devices, accounts, and access permissions from day one, ensuring a smooth start.
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When employees leave, we promptly revoke access, back up critical data, and protect your business from potential security threats.
Audio-Video and More
Our Audio/Video Support ensures your business has reliable, high-quality AV solutions without the hassle of managing it yourself. We take care of the technical details for you.
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Ensure smooth video conferencing with properly installed and optimized cameras, microphones, and displays for professional virtual meetings.
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Quick resolution of sound, video, or connectivity issues to minimize downtime and keep presentations, events, and meetings running flawlessly.
Our
Vision
At TekBrilliance, we envision a world where small businesses thrive with the power of technology. We are committed to being the trusted IT partner that small businesses rely on to navigate the ever-evolving digital landscape.
Our Foundation
Our
Focus
Our primary focus is on client satisfaction and providing a high level of highly personalized support to our business IT partners. We dedicate ourselves to assuring that every every client feels that we are not only an IT provider, but a dedicated partner who knows you and your business both inside and out.
What We
Do Well
We partner with small businesses of all types in order to assist them with their technology needs. We develop customized solutions to problems and support your technology, from break-fix IT support, to IT Comsulting we enure you have the proper solutions.
HEADQUARTERS
1207 Delaware Ave Suite,2025
Wilmington, DE 19806
PHONE SUPPORT
(833) 216-0766
EMAIL SUPPORT